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Abstract
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures patient perceptions of hospital experience to determine the annual Center for Medicare and Medicaid Services (CMS) reimbursement. This study focuses on the “Quiet at Night” variable and identifies institutions with the highest scores to determine characteristics that facilitate patient sleep. The key findings were as follows:
- CMS Top Rated Hospitals have a mean score of 5 on the “Quiet at Night” variable.
- US News Honor Roll Hospitals have a mean score of 2.67, with a statistically significant difference of P < .001 between the groups.
- The key characteristics of the CMS Hospitals are that they are predominantly privately owned, specialized, surgical facilities with few total hospital beds.