This thesis evaluates the housing service workflows at Apna Ghar, a Chicago-based human rights organization serving survivors of gender-based violence. By applying trauma-informed care principles, coordinated entry frameworks, and participatory service design approaches, the study investigates how Apna Ghar delivers emergency, transitional, and long-term housing. Through a mixed-methods approach – including document analysis, semi-structured interviews with staff, and participant observation – the research identifies operational strengths, workflow inefficiencies, and gaps in documentation that affect service continuity and survivor autonomy. Key findings highlight the need for clearer privacy protocols, formalized staff handover processes, and scenario-based training materials. The study offers practical recommendations to improve internal consistency, reinforce trauma-informed practices, and strengthen reintegration pathways for survivors. Ultimately, this work contributes to the development of survivor-centered, adaptable, and efficient housing workflows within community-based organizations.