Published December 30, 2024 | Version v1
Journal article Open

The unequal adoption of ChatGPT exacerbates existing inequalities among workers

  • 1. University of Chicago

Description

We study the adoption of ChatGPT, the icon of Generative AI, using a large-scale survey linked to comprehensive register data in Denmark. Surveying 18,000 workers from 11 exposed occupations, we document that ChatGPT is widespread, especially among younger and less-experienced workers. However, substantial inequalities have emerged. Women are 16 percentage points less likely to have used the tool for work. Furthermore, despite its potential to lift workers with less expertise, users of ChatGPT earned slightly more already before its arrival, even given their lower tenure. Workers see a substantial productivity potential in ChatGPT but are often hindered by employer restrictions and a perceived need for training.

Data availability

Programs data will be deposited in Open Science Framework. Data cannot be shared. (Our study uses proprietary microdata from the research servers of Statistics Denmark. Interested researchers can apply for data access through the Research Service department at Statistics Denmark: https://www.dst.dk/en/TilSalg/Forskningsservice/DataadgangM.) (16)

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Additional details

Identifiers

DOI
10.1073/pnas.2414972121
Other
oai:uchicago.tind.io:14367

Funding

University of Chicago
University of Chicago
University of Chicago
University of Chicago

UChicago Information

Division(s)
Booth School of Business
Department(s)
Microeconomics